Refund policy
We want you to be satisfied with your purchase.
Returns
You may request a return within 30 days of delivery. To be eligible, items must be unused, in original condition, and in original packaging.
Some items may not be eligible for return if they are:
- Used, damaged, or altered after delivery
- Marked as final sale (if applicable)
Refunds
Once your return is received and inspected, we will notify you of the approval status.
If approved, refunds will be issued to your original payment method. Processing times may vary depending on your bank or payment provider.
Exchanges
If you need a replacement for a defective or incorrect item, please contact us.
Return Process
To start a return, contact us at:
support@tweedsy.shop